FREQUENTLY ASKED QUESTIONS

What are your hours of operation?

Sunday: 5:00pm-9:00pm
Monday – Thursday: 5:30pm – 9:30pm
Friday – Saturday: 5:00pm – 10:00pm

Do you accommodate dietary restrictions?

We will offer options for most common dietary concerns including vegetarian, pescatarian, gluten free, and dairy free. However, if you have additional questions please contact the restaurant at introchicago@leye.com prior to your visit to make arrangements.

Do you accept Open Table reservations?

Yes! Reservations made on Open Table will be subject to confirmations.

Do you take walk-ins?

Walk-in guests are welcomed as availability permits.

What is the dress code?

Smart or business casual; jackets for men are not required.

What shall I do if I am running late?

If you are running late, please call the restaurant at (773) 868-0002. We will do our best to accommodate guests who inform us of unavoidable and unexpected delays, but please be aware that we may not be able to serve you or a wait may occur if you do not arrive within 20 minutes of your reservation time.

What happens if I need to change the time, the number of people, etc.?

Please contact us at introchicago@leye.com or by calling INTRO at 773.868.0002 to discuss – accommodations are dependent on availability.

Can I bring my own wine to dinner?

We are delighted that you are bringing in your special bottles to enjoy here. Our corkage fee is $30 per bottle.

Do you provide valet service?

Yes, we offer valet services for your convenience and their fee is $14 per car.

Can I book a private event?

For Private Event Inquiries – please contact agallese@leye.com

How much does dinner cost at Intro Chicago?

Prices will vary for the a la carte menu – Most Appetizers run from $5.95-$14.95/ Entrees from $17.95 – $31.95
Set Menu prices vary based on visiting chefs.

GIFT CARD USE

Can I use my Lettuce Gift Card?

Please bring your Lettuce gift cards with you to the restaurant on the night of your reservation and we will process them at that time.

FREQUENT DINER CLUB INFO

Can I use my Frequent Diner Club Card and receive points?

Frequent Diner Club Members may receive points for their food and beverage subtotal. Tax and service charge are not eligible for points. Please present your card or mobile app the evening of your dinner and we will issue points.

Can I redeem my Frequent Diner Club Reward Points?

Absolutely, simply present your card or your mobile app & we can redeem at the conclusion of your dinner (usual Frequent Diner Club restrictions apply – not applicable on Saturdays after 3pm).